Return Policy

Return Policy


If for any reason you are not completely satisfied with your purchase, simply return it within 30 days of purchase for a full store credit or refund. The following conditions apply:


  • Item shows no visible signs of wear
  • Item is returned in original packaging with the original tag attached
  • Customer is responsible for return shipping costs
  • Refunds will be issued to original payment method

 

If an item should break or perform unfavorably during the first year, I will gladly repair or replace it at no cost to you. The following conditions apply:


  • Item has not been abused or worn inappropriately.
  • All beads and components are included. (Customer is responsible for replacement cost of missing beads/components).
  • Customer is responsible for return shipping costs


After the first year, repair services are available at a minimal charge. Feel free to contact me to discuss.

 

 To Return an Item:
 

1.   Please fill out and submit the Return Request Form below (you do not have to wait for a response).

Return Request

2.   Package the item in a (minimum) padded envelope via a tracked shipping method, and include a note with your contact info and request.


3.   Ship the item to:


 Attn: Returns and Repairs

14421 Cedar Hill Drive

Winter Garden, Florida 34787



4.   Please remember to include all return shipping and contact information.


I will contact you after your return is received and processed. 

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